We are looking for a Client Coordinator to join our team!

If you love impacting results through effective communication, meticulous organization, and intelligent delegation, you may be a perfect fit for our team.

Brixwork Real Estate Marketing provides boutique marketing services for the real estate industry (Realtors®, brokerages, home builders & presale projects) in both Canada and the USA, and we are looking for a Client Coordinator to oversee some critical aspects of our operations.

The chosen candidate will be working out of our Gastown studio in Downtown Vancouver. Foreign contractors must not apply as we have a very strict policy of our entire workforce operating out of our Vancouver Studio. This is a full-time, in-office position (with occasional hybrid in future) with tons of collaboration & communication with the rest of the team., Monday through Friday.

What You Will Be Doing To Help Us Work Better & Faster

  • Manage all client communication on projects. Organize requests & assets into our system.

  • Consult with the director (your supervisor) and the team to organize and delegate accordingly.

  • Identify bottlenecks in production, clarify confusion, and find solutions when problems arise.

  • Keep projects on track. Maintain quality while shortening lead time.

  • Follow up on all completions to ensure client satisfaction & assure revenue.

  • Report project progress to the director and seek guidance to solve recurring problems.

  • Handle simple yet urgent design/production work sporadically to alleviate load. 

  • Handle some tech support and guide clients towards success.

Long Term Growth Opportunity & Plans

  • Grow into a full project manager role to handle all projects from start to finish.

  • Handle more sales & consults from ground zero, rather than coordinating already-acquired projects.

  • Direct sales campaigns & online presence angles to expand our portfolio.

Technical Knowledge & Skills Necessary

  • Tech-savvy, with fast typing speed (70+ WPM), and comfortable with software & keyboard shortcuts.

  • Knowledge of how common website CMS works, as well as domains & email systems.

  • Experience in using web-based storage (Dropbox or Google Drive).

  • Experience in using cloud-based project/task management systems.

Experience & Qualifications Necessary

  • Experience in an organization with account/client management.

  • Legally able to work in Canada (Citizen/PR, or Work Permit)

  • Well-organized with excellent account/project management skills.

  • Able to manage multiple projects and delegate tasks to right team members.

  • Strong communication skills with clients as well as teammates, with solid written & spoken English.

  • Able to identify inefficiencies and provide practical solutions (short and long term).

  • Able to adapt to diverse objectives & different client personalities quickly.

Nice-To-Have, but not a deal breaker

  • Experience working in an organization involved in real estate, or in a branding/design/graphic/web agency.

  • Basic knowledge of Adobe Illustrator, InDesign & Photoshop

  • Basic understanding of HTML & CSS, and how to troubleshoot.

  • Experience in using CRMs and/or email campaign software.

What We Are Offering

  • Full-time employment in a dynamic, fast-paced team!

  • $45k/yr probation for 3 months => $50k/yr + quarterly profit share (+ Benefits).

  • Periodic review of performance & salary (6 months cycles).

  • Opportunity to grow into a project management role in a Vancouver-based agency with over a decade of operation & client base of hundreds.

  • Team Lunch Fridays!

  • Free coffee, lattes & tea all day long, plus ice cream in the summer, chocolate in the winter!

  • 27″ iMac + 22″ monitor dedicated workstation with great hardware & software

How To Apply

  • Please send your applications by email to jeff@brixwork.com (or apply directly on our Indeed posting)!

  • Include your resume & cover letter, and anything else you want to show off!

  • The email subject must contain “Client Coordinator” in it

  • Do not phone – if you call us, you will automatically be disqualified.